I own a local small business (Hickman Trailer) and had an old outdated camera system that didn’t do much more than let me watch myself get ripped off. Grainy, pix-elated images are not enough for law enforcement to help you at all. My alarm was very old and had no online features. After taking the plunge to start getting bids I talked to several local installers. Sight sound and security was by far THE BEST. Tyler P. came out and walked my entire facility, listening to my needs and making suggestions to save me money and also better achieve my end goals. Tyler P…….I cant say enough good about this guy. Definitely went above and beyond my expectations. Carl has been very wonderful and even gave me a new alarm system with my cameras. I can now view all my cameras online at home or on my phone. I can arm/disarm my building via my phone or on sight. My wife and daughter have Fobs that allow them to arm/disarm from the safety of their vehicles as well as send a distress signal to police should they feel threatened to/from front door or at any time their at the shop. Features aside, as a company, I would highly suggest you work with them. They were awesome. I see another review here that is not as favorable. Please remember, if in fact what is said is true, it seems to be all alarm companies are this way. I wanted to transfer my home alarm to Sight Sound & Security but was unable to because the people that provide my home alarm, would not unlock their code. I would have had to buy a whole new alarm. I’m very happy I started with Carl because I have no intention to change. That way I don’t have to worry about codes being unlocked. The staff I worked with was Carl, Tyler, and Kelly, all top notch genius security guys that will help you sleep at night knowing your livelihood is well protected. Thanks SSS!!!